At Raising Toxin Free Children we endeavour to keep our postage and packaging costs to a minimum.  We do not charge a packing or handling fee. We deal with a number of suppliers and it is possible that you will receive your orders in more than one parcel.

Orders are typically dispatched within 24 hours of placing. If there are any delays dispatching your order we will let you know. Delivery will  typically take 1-5 days to UK destinations.

Order Processing & Delivery Information

Please allow up to five working days for delivery of your order to a UK address. If there is to be any considerable delay in dispatching your order you will be contacted by email to the email address you provided when placing your order. We cannot be held responsible if the email address you provided when placing your order is incorrect, if your email is down, or for late delivery due to bank or public holidays or postal strikes.

Please note that some parcels are too large to be posted through your letterbox and if you are not home at the time, may be left with a neighbour or taken back to the post office for you to collect, in which case your Postman should leave a card. Parcels sent by Royal Mail Recorded Delivery or Special Delivery, and parcels sent by Courier will require a signature when delivered. A card should be left by Royal Mail or the Courier to inform you of an attempt to deliver if you are not at home.

PLEASE NOTE:

If you have any problems with your delivery or the products you have received, you must notify us in writing within 14 days of the delivery date. We will not be liable for any loss or damage if notification is received after 14 days of the delivery date.

If you have any questions, please do not hesitate to drop us a line at info@raisingtoxinfreechildren.com or call on 020 8205 5322 / 0845 463 2717.